Repairing the Office program repairs the errors in Office files, automatically. Repair the Office program (meant for issues in Office 2016, 2013) Wait for Outlook to finish the process, and it should start working again.Ģ. It will provide the status for the process working in backend, which has caused the Outlook to get stuck. Sometimes your request to move or delete emails with large attachments may appear to be an ‘Outlook hang’ issue, but in reality, Outlook is working behind the scenes.Ĭheck status bar displayed in blue at the bottom of Outlook screen. Ensure that Outlook is not working on a large process Press Alt+Tab to switch from one window to another and check which dialog box is stopping Outlook from responding.ġ. You might forget to make a selection, and then completely forgetĪbout it, but Outlook gets stuck and doesn’t allow you to perform any further action on the email client. For example when you trying to ‘Dismiss All’ in reminders, Outlook asks if you are sure you want to do that. You might have come across some dialog box from Outlook which asks for confirmation. Ensure that Outlook is not working on a large process.Methods (or ways) to Troubleshoot Outlook Crash or Stop Responding Issue If Outlook is still stuck at a screen that say ‘Processing’, it means opening Outlook in Safe mode doesn’t resolve the issue. Search Program and Files box, type Outlook.exe /safe Launch Outlook in safe mode with the help of following steps:.You can open Microsoft Outlook in safe mode by using the following steps: Starting Outlook in Safe mode helps in fixing ‘Processing screen’ issue. Setting Windows update to ‘automatically download and install recommended updates’ helps in replacing outdated files and fixing vulnerabilities.įigure 1: Activate Office and Windows UpdatesĬlick the following link to install the latest Windows and Office updates: Keep Windows up to date with the latest Updates. But before moving on to steps, try out the following basic measures: This article presents the solutions to troubleshoot ‘Outlook Crash or Stop Responding’ issue. Simple Outlook issues may get resolved with system-reboot but some issues arise due to corruption in Outlook data files and may require file repair. It is necessary to find the real cause of ‘Outlook crashing or stop responding’ issue before attempting to troubleshoot it. To do this, follow these steps:Does your Outlook crashes when you are sending messages or receiving emails? Does your Outlook shows ‘Outlook not responding error’, or ‘Outlook stuck on a screen that says – Processing’? There are many factors which cause Microsoft Outlook to crash or stop If you haven't yet installed the language pack, you can prevent this issue by adding a recent update executable for Outlook 2016 to the Updates folder of the language pack before you install it. Workaround 2: Prevent this issue if not yet installed the language pack To determine the latest update for Outlook, see Outlook Updates. Download a recent update for Outlook 2016.Method 2: Manually install a recent Outlook update When installation is complete, click Change settings in Windows update, and then select the Give me updates for other Microsoft products when I update Windows option.Ĭlick Check for updates, and then install the updates that are found.Agree to the terms of use, and then click Install.Next to Get updates for other Microsoft Products, click Find out more.Click Cancel to go back to Windows Update.If this option isn't available, follow these steps: Under Microsoft Update, select the Give me updates for other Microsoft products when I update Windows option, and then click OK. In Control Panel, open the Windows Update item. Click Check for updates, and then install the updates that are found.Select the Give me updates for other Microsoft products when I update Windows option. Workaround 1: Install a recent Outlook update if already installed the language packĪfter you've installed the language pack, to work around this issue, install a recent Outlook update through Windows Update, or manually install a recent Outlook update. This issue may occur if you install the language pack after you install Outlook 2016 updates. In this situation, you may find one of the following crash signatures in the Application log for Event ID 1000: Application name After you install a Microsoft Office 2016 language pack and then set Microsoft Office to use that language, Outlook 2016 crashes when you start it.
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